Skip to main content

Meet the New NCDOT, Same as the Old NCDOT?

My apologies to The Who.

This month's NCDOT Employee Newsletter features a column by Ted Vaden, Deputy Secretary for Internal and External Affairs, the agency's director of communication. The article (available here:
http://www.ncdot.gov/_templates/download/external.html?pdf=http%3A//www.ncdot.org/download/newsroom/Newsletter.pdf starting on page 2) states that NCDOT is one of the best transportation departments in the country but that past management has not been able to get that news out very well by largely just reacting to reports of NCDOT making mistakes after the fact. The new agency management says it's committed to better, more accurate communications, and being more proactive in pushing NCDOT's positive news. The article indicates that the NCDOT Secretary, as part of this new proactive process, has been traveling around the state to public forums in an attempt to change the public perception about NCDOT that it is better at wasting taxpayer's dollars than building roads.

Well,
funny they should be touting better communication this month. Seems NCDOT, over the next two weekends, is going to be closing what is once again part of Interstate 40, and Business 85, inside the Greensboro Urban Loop to perform a repaving project, one direction closed each weekend. They sent out a news release to the Greensboro paper and included a map of the detours to get around the construction. One problem, both the release and map, (you can access the map by pasting in the link here:
http://mm.news-record.com/drupal//files/documents/traffic_detours_may_2009.pdf
) refer to the old route alignments which NCDOT, in another release a couple weeks ago, stated they were starting the process of changing. As seen in the previous post, almost all the Business 40 signs have been replaced by Interstate 40 along I-40's original alignment. But the release and map refer and show Business 40 through Greensboro and tell how to bypass it using I-40/I-73, I-40/85, etc. which, technically where the signs haven't been changed, do not exist. The map includes I-40 exit numbers both on the old and new alignments as well as Business 40 exit numbers along I-40 west of Business 85, of which only the exit gore sign numbers were ever changed.The Greensboro N&R dutifully put up the text and map on their website. They eventually redid their text when a reader (not me) commented about the paper using the old route designations and pointing out they had an article the week or so before listing all the route and exit number changes. The paper apologized, saying they hadn't checked the news release close enough before publishing it. (I eventually added a comment myself in response to a question in a previous comment).

Commentary:
Hmm, it still appears that NCDOT's right hand still doesn't know what it's left hand is doing. This occurred within the same department, public relations, to boot. Wasn't this going to change under the new administration? Let's hope they have better luck laying a new surface on I-40 in Greensboro than in Durham. You cannot dictate policy changes from above and have them automatically filter down throughout an entire organization. Communication at NCDOT has been a problem for a long time. Saying you're going to be more accurate doesn't suddenly mean that you'll have the same employees double-check
ing press releases for mistakes. (I hope this release was done by a different person at least, not that that's a real excuse.) It would also be helpful for NCDOT if the media would do its job and check facts before publishing something. By apparently assuming, like the Greensboro N&R did, that this release should have no problems with it, it only compounded the original mistake. It should not take a reader to inform a paper that the facts of an article are wrong. Don't any of the paper's employees, or NCDOT's for that matter, drive I-40?

Maybe the first stop for Secretary Conti on his better communications road trip should have been to the NCDOT press office.

Comments

Popular posts from this blog

Bridgeport Covered Bridge

The Bridgeport Covered Bridge is a historic crossing of the South Fork Yuba River located in Nevada County, California near Nevada City.  The Bridgeport Covered Bridge opened as a tolled crossing during 1862 as part of the larger Henness Pass Road.  The Bridgeport Covered Bridge closed to vehicle traffic during 1972 and was recently restored during 2021.  The Bridgeport Covered Bridge is historically California's longest covered span is thought to likely be the longest such structure surviving in the world.  Featured as the blog cover is the Bridgeport Covered Bridge during 1950 when it was an active part of Pleasant Valley Road.   The history of the Bridgeport Covered Bridge The history of Bridgeport Covered Bridge was featured in the  September 1950 California Highways & Public Works .  Bridgeport Covered Bridge was constructed during 1862 over the South Fork Yuba River.  The Bridgeport Covered Bridge served as part of the Virginia Turnpike Company maintained Henness Pass Roa

Former California State Route 215

  California State Route 215 was a short-lived state highway which existed in the Los Angeles Metropolitain area after the 1964 State Highway Renumbering.  California State Route 215 was aligned from US Route 60 at 5th Street in Pomona north to US Route 66 near Claremont via Garey Avenue.  California State Route 215 came to be after California State Route 71 was bisected in Pomona due to relinquishment of a portion of Garey Avenue due to the opening of a portion of the Corona Freeway (now Chino Valley Freeway) during 1958.  California State Route 215 was deleted by the Legislature during 1965. The history of California State Route 215 The initial segment of what was to become California State Route 215 was added to the State Highway System as part of the 1909 First State Highway Bond Act.  The First State Highway Bond Act defined what would become  Legislative Route Number 19  (LRN 19) as running from Claremont to Riverside.  The segment of LRN 19 between Claremont and Pomona would in

US Route 70 over San Augustin Pass

San Augustin Pass is a gap in the Organ Mountains, San Augustin Mountains and San Andres in Dona Ana County east of Las Cruces.  San Augustin Pass lies an elevation of approximately 5,600 feet above sea level and was originally traversed by New Mexico State Route 3.  US Route 70 would be realigned over San Augustin Pass during 1934 when it was extended to Los Angeles, California.  During 1963 US Route 82 would be extended through San Augustin Pass to Las Cruces.  Since the early the early 1990s signage of US Route 82 has been withdrawn to Alamogordo.  San Augustin Pass and US Route 70 are largely known for the numerous closures due to test firings originating from the White Sands Missile Range.   Part 1; the history of highway designations over San Augustin Pass San Augustin Pass traditionally has been the easiest from the Rio Grande in Las Cruces east to the Tularosa Basin.  The terrain conditions at San Augustin Pass allowed for an easy crossing in the gap between the Organ Mountains